Policies & Terms
Terms & Conditions
The document referred to below constitutes a legally binding agreement between you and Rebus 33 ("we" or "us”) which operates the Internet website with the domain name www.rebus33.com (the “Site”).
It documents your rights and responsibilities and ours with regards to (a) your access to the Site; (b) your use of the Site; (c) any communications sent from Rebus 33; (d) all information, products, services, and materials contained on or our site.
By entering the Site you unconditionally accept the terms and conditions in this Agreement (set out below) and any future alterations we may make subsequently.
1. Users
1a. Anyone who enters our Site is deemed a user ("User"). You are free to enter the site whenever you wish whilst adhering to all the relevant terms and conditions.
1b. The use of this website is permitted for personal use only. Please remember that it is illegal to re-publish, sell, reproduce or otherwise exploit any items on our site for material purposes from this website, or create any item based on the content of this site.
1c. You alone are absolutely responsible for any information sent to us and its accuracy and validity. You agree that you will not use and that you will not allow the use of any device or method that could possibly interfere with our Site. You may access and view the Content appearing on this Website for personal, non-commercial use only.
2. General
2a. Any information, content or opinions given on our website are purely subjective and we cannot guarantee its fitness for purpose or accuracy.
2b. The contents of the Site, do not represent any form of advice by us and is not intended to be used as such. We reserve the right to change the content at any time and will not be held liable for any failure of software during a purchase or at any time whilst using our site.
2c. Please be aware that the items offered for sale on this website are also on sale in our Etsy shop, therefore, they may be have been sold before we update the website. However, if you are a member of our newsletter you will have a preview of items before they are made available to purchase on the Site, as well as Etsy.
2d. Please be absolutely sure you wish to purchase an item before you commit to buy it. If you fail to contact us with payment details by the agreed date, the item will no longer be reserved for you and will be offered to other potential clients.
2e. Rebus 33 is, at this point in time, strictly an online business. So, unfortunately we do not have a shop or showroom you can visit.
For return purposes only, please use the following address:
Rebus 33, Pater-Schwartz-Gasse 11A, 1150 Vienna, Austria
Email: hello@rebus33.com
For detailed information on any item please feel free to e-mail the above address.
Rebus 33 does not charge VAT onits invoices by the application of the small business regulation according to § 19 UStG.
3. Shipping and Handling
3a. We offer a free delivery and shipping service on all orders.
3b. A purchase will be shipped within 2 business days of receipt of payment.
3c. All items are fully insured and sent at the risk of Rebus 33.
3d. Items will be sent out as soon as your money has been cleared.
3e. Buyers are responsible for any customs and import taxes that may apply. Rebus 33 is not responsible for delays due to customs.
4. Returns
We will accept returned goods for a refund if you:
4a. Contact us within 14 days after delivery to let us know of your intention to return the item and return it to us within 21 days via a secure and insured service.
4b. Return items in the same condition as they were received by you - damaged, broken or altered items will not be accepted for a refund. Please remember you are buying a piece of antique jewelry which must be treated with care. These items are not suitable to wear whilst gardening, washing / showering, playing sport etc. Foil-backed items must not come into contact with water as this will cause discolouration. The items offered for sale on this site are antiques in good condition and with careful treatment should remain that way.
4c. The refund will be issued once the returned items have been received back and their condition has been deemed as the same as at the time of sale.
5. Privacy Policy
We are committed to protecting your privacy and will never give your details out to any third party without your expressly asking us to do so. We will store your data in accordance with the Data Protection Act 1998. The data we keep pertains only to shipping details and we will only send you mail directly relating to your purchase from us. All transactions are strictly confidential and we will not have access to your credit card details. All online transactions will be made through our online partner, Paypal. All details of the terms and conditions and privacy policy of Paypal are listed clearly at www.paypal.com.
6. Disclaimer
6a. The information contained in this website is for general information purposes only. The information is provided by Rebus 33 and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
6b. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
6c. Through this website you are able to link to other websites which are not under the control of Rebus 33. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
6d. Every effort is made to keep the website up and running smoothly. However, Rebus 33 takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Thank you for reading our Terms. We hope you enjoy our service.
© 2015 - 2022 Rebus 33. All rights reserved.
Andrea Labancz / Rebus 33, Pater-Schwartz-Gasse 11A, 1150 Vienna, Austria